Privacy Policy
Effective Date: 17 December 2025
This Privacy Policy explains how Unlabelled collects, uses, stores, and protects your personal information when you use our platform. We're committed to transparency about our data practices and your privacy rights.
1. Information We Collect
We collect information that you provide directly, information generated through your use of the Platform, and information from third-party sources.
Information You Provide:
- Account registration details (name, email address, password)
- Store information (store name, description, branding)
- Product listings (images, descriptions, pricing)
- Payment and billing information (processed by third-party payment providers)
- Communications with customer support
- Customer information you collect through your store
Information Automatically Collected:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Location data (approximate location based on IP address)
- Cookies and similar tracking technologies
- Log files and analytics data
Information from Third Parties:
- Social media platforms (if you connect your accounts)
- Payment processors and financial institutions
- Analytics and marketing service providers
2. How We Use Your Information
We use collected information for the following purposes:
- Service Delivery: To create and manage your account, process transactions, and provide core Platform functionality
- Communication: To send account notifications, respond to inquiries, and provide customer support
- Improvement: To analyze usage patterns, develop new features, and enhance user experience
- Security: To detect and prevent fraud, abuse, and unauthorized access
- Marketing: To send promotional materials and updates (with your consent where required)
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Analytics: To understand how users interact with the Platform and measure effectiveness
3. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who perform services on our behalf (hosting, analytics, payment processing, email delivery)
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law, court order, or government request
- Protection: To protect our rights, property, safety, or that of our users
- With Your Consent: When you explicitly authorize us to share your information
- Public Information: Content you make publicly visible through your store is accessible to anyone
4. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience and collect usage information.
Types of Cookies We Use:
- Essential Cookies: Required for basic Platform functionality
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand how users interact with the Platform
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings. Note that disabling certain cookies may limit Platform functionality.
5. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
Our security measures include:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Secure data storage and backup procedures
- Employee training on data protection practices
However, no security system is impenetrable. We cannot guarantee absolute security of your information. You're responsible for maintaining the security of your account credentials.
6. Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
When you close your account, we'll delete or anonymize your personal information within a reasonable timeframe, except where we're required to retain it for legal, tax, or regulatory purposes.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Restriction: Request limitation on how we process your information
- Objection: Object to certain types of processing
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at support@unlabelled.site. We'll respond to your request within the timeframe required by applicable law.
8. Children's Privacy
Unlabelled is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
If we discover that we've collected information from a child under 18, we'll delete it immediately. If you believe we've collected information from a child, please contact us.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
When we transfer data internationally, we implement appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.
10. Third-Party Links
The Platform may contain links to third-party websites or services. We're not responsible for the privacy practices of these external sites.
We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by Unlabelled.
11. Your Responsibilities
If you collect personal information from your customers through your Unlabelled store, you're responsible for:
- Obtaining appropriate consent from your customers
- Complying with applicable data protection laws
- Maintaining your own privacy policy
- Securing customer information you collect
- Handling customer data requests and complaints
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.
Material changes will be communicated via email or through a prominent notice on the Platform. The "Effective Date" at the top of this document indicates when the policy was last updated.
Continued use of the Platform after changes take effect constitutes acceptance of the updated Privacy Policy.
Questions about this Privacy Policy or our data practices? Contact us at support@unlabelled.site.